As a loyal Luximer customer, you would like to share our products with your family and friends. They can benefit from a 10€ voucher for their first purchase.

Please inform your friend or family member that he/she will have to insert your e-mail address in the dedicated space, as soon as he/she creates his/her customer account. Otherwise, neither your friend or family member will be able to benefit from it.

When you place an order, loyalty points are accumulated on your account. You can convert these loyalty points into a discount voucher at any time.

To do so, click on your name in the top right-hand corner of the page when you are logged on to our website, then on "my loyalty points".

Then click on "convert my points to a voucher". A code will be automatically generated and you can enter it in the "voucher" box when you place your order.

If you want to cancel your order, please contact us at contact@luximer.com or by phone at 02.96.22.82.47, at the latest 2 days before your delivery date.

We will proceed to the refund or, if you prefer, to the creation of a credit valid on a next order.

To change your information, log in to your account. Then click on "my personal information". You can then modify your data, such as:

• Title (Mr / Mrs),  

• First name,  

• Last name, 

• E-mail address, 

• Date of birth. 

You can also add, modify or delete postal addresses, by clicking on "my addresses". 

If you have forgotten your password, you can request a new one by clicking on "Forgot your password?". You will receive an e-mail with your new password.

Creating an account is very easy: you need to access the "My Account" tab, on the top right-hand corner of the Luximer page.

You will be redirected to the creation of a customer account.

You must enter an active e-mail address and create a password. A confirmation e-mail will be sent to you.

Once the page is loaded, you can fill in your personal information:

• Title (Mr / Mrs),

• First name,

• Last name,

• E-mail address, 

• Date of birth. 

If you are a company, you can also indicate the following information (do not fill in these fields if you are not a company): 

• Name's company, 

• SIRET,

• APE,

• Website.