Ordering
Si vous cochez la case "ma commande est un cadeau", nous ne mettrons pas de facture dans le colis, uniquement un bon de livraison avec la liste des produits, sans prix.
Cette option vous permet également d'ajouter un mot personnalisé pour le destinataire.
When you place an order, loyalty points are accumulated on your account. You can convert these loyalty points into a discount voucher at any time.
To do so, click on your name in the top right-hand corner of the page when you are logged on to our website, then on "my loyalty points".
Then click on "convert my points to a voucher". A code will be automatically generated and you can enter it in the "voucher" box when you place your order.
De cette façon, vos produits seront automatiquement rattachés à votre première commande et vous n'aurez pas à régler de frais de livraison supplémentaires.
If you want to cancel your order, please contact us at contact@luximer.com or by phone at 02.96.22.82.47, at the latest 2 days before your delivery date.
We will proceed to the refund or, if you prefer, to the creation of a credit valid on a next order.
You can follow your order in your online account. Once you are logged in, go to the "Order history and details" section.
When your order is shipped, you will receive an email with a link to track your package.
Vous commande est un cadeau et vous souhaitez indiquer une adresse de livraison différente de l'adresse de facturation ?
A l'étape 3, lors du passage de votre commande, il vous suffit de décocher la case "Utiliser la même adresse pour la facturation" qui se situe juste au dessus de l'intitulé "votre adresse de livraison".
To redeem your gift card, simply enter the code that appears on your check in the box "coupon" when you are on your cart.
Then click on "ok" to validate and apply it to your cart.
If you have any problem to pay your order, please contact us at 02.96.22.82.47.
In order to secure the payments, our website asks you for a 3DSecure code that you receive by sms or by phone. This code is necessary to validate your payment and your order.
Please note that our website only accept european cards.
When your order has been received, you will receive an order confirmation email. If you did not receive this email, it is that there was probably a problem with the payment.
We invite you to place your order again.
If you have any doubt, please contact us at 02.96.22.82.47.
You can use any of the payment types listed below to pay for your order :
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Credit card
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E-card
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Visa
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MasterCard
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Bank transfer
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Cheque
If you want to pay by cheque, please send it to the following address: "Luximer, Terre Plein du nouveau port, 22410 Saint-Quay-Portrieux".
We will wait your cheque before sending your order, so don't choose a delivery date too early.
Our website does not accept american express payment.
We take your security very seriously, therefore your details are safe with us. To better protect our customers when making online payments you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone.